We value your time and are committed to providing personalized and professional services. To ensure fairness and efficiency for all our clients, the following cancellation policy applies:

 

Appointment Cancellations

• Notice Period: If you need to cancel or reschedule your appointment, please provide at least 24 hours' notice.

• Late Cancellations: Cancellations made less than 24 hours before the scheduled appointment will incur a fee of 50% of the session cost.

 

No-Show Policy

• If you fail to attend a scheduled appointment without prior notice, a 100% session fee will be charged.

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Exceptions

We understand that emergencies and unforeseen circumstances may arise. Please contact us as soon as possible if you are unable to attend your appointment. Exceptions may be made on a case-by-case basis.

 

Refunds

• Fees charged for late cancellations or no-shows are non-refundable.

• For prepaid services, missed appointments will count as one session unless rescheduled in compliance with the cancellation notice period.

 

How to Cancel or Reschedule

• You can cancel or reschedule your appointment by:

Phone: 0493774405

Email: admin@diginhealthco.com.au  

 

Policy Updates

This cancellation policy is subject to change. Any updates will be communicated via email and posted on our website.​

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Thank you for your understanding and cooperation. If you have any questions about this policy, feel free to contact us at admin@diginhealthco.com.au